We want to ensure that from implementation to onboarding our customers are guided each step of the way, so that our technology can be used to achieve their best possible results.
Introduction & Demo
From the start, we give a thorough explanation of our solution and how it works, to ensure it is the right match for you.
Once we have established that Envio is the right solution, the implementation process starts with a personalized guided walkthrough to ensure that the right implementation strategy is created.
Plug and Play Solution
Our solution is remotely configured so once it is sent to you, it is easily installed following some guidelines. And of course, we offer support during installation.
Once your solution is installed, we offer an initial onboarding meeting. Additionally, we offer regular training opportunities to ensure all old and new team members have the tools to extract what they need from our solution.
We work hard to understand your pain points and solve them. Annual reviews are to gather feedback for future product development, as well as to review the existing data & operations of your building.