by Plug & Play
How have customer needs changed? How can regulatory be used to the advantage of the customer? What is the role of data in an effective CX strategy?
On 27th and 28th January, over 40 panelists and keynotes including Alex Rolfe, Managing Director & Publisher of Payments Cards and Mobile led a discussion on delivering a seamless CX in #financialservices with Fabiana Mingrone, Head of Consumer Business Germany at American Express, Julia Koch, Deputy WEU Leader E2E Current Accounts & First Vice President at UniCredit Thomas Keller, Business Development Manager, Content & Services at Samsung Pay Samsung Electronics and Sam Edge, Head of Fintech EMEA at Amazon Web Services (AWS).
Reza Alaghehband, founder and CEO of Envio Systems, also steps in to discuss the future of the real estate sector.